InnoMaint Version 3.5.5: Information-oriented new website for rewarding visitor experience
Launch of New Website
We are excited to announce the launch of Innomaint’s new website. The business community will now be able to find relevant information and solutions quickly as they browse through the website with a modern look and feel. It reflects our growth over the last five years from a humble beginning to where we stand now as a market leader with a global presence in13 countries.
The top 5 benefits for the business community are as under:
Ability to remit payment for subscriptions via the website with UPI support.
The information on the most popular and latest features that rock the market is visible prominently.
Landing pages unique to each service category and industry vertical with use cases, illustrative videos, FAQs.
An intuitive and user-friendly interface for a rewarding visitor experience.
Quick loading of website home page and landing pages with improved plug-ins.
Payment Gateway Integration
The online payment makes the onboarding processes quick and hassle-free, as it supports the broadest payment options range, close to 100. Enjoy the benefits of digitization right from the stage of subscription! Feel the top-notch performance of the checkout mechanism that adds charm to your onboarding experience.
Choose the plan that best suits the maintenance management goals of your organization and activate the account yourself. Choose the billing period and number of user accounts you wish to purchase from the pricing page.
Product Tour for Easier Navigation of Application
Upon completion of payment, new customers shall receive the workflow diagram and start-up kit in the welcome email. The system will walk trial and live users through a virtual product tour that will help you configure the application most easily.
Auto Trial Option
Trial users need not request and wait for Admin to manually approve the request. They can just register and start using the application straight away without waiting for Admin approval. The default sample data and basic workflow for work order completion in trial version instills confidence and a fair idea of the functioning mechanism of InnoMaint application. If trial period is reaching its end, notification alert shall be provided to the user. The live version will have more capabilities.
In ticket creation screen(web) we’ve provided a ‘+’ button over customer field to include a customer not in the list, for FSM flow.
Fully Accessible Dashboard via Mobile
In Mobile APP we’ve made the Dashboard page as informative as that of its web counterpart. Now the user can view all widgets conveying valuable information on FTFR, MTBF, Pie & Bar charts etc from anywhere, in addition to the 52 week PPM calender view.
Laksana Established in 1997, PT. Laksana Kurnia Mandiri Sejati(Lakumas) is one of the most prominent textile spinning mill specialized in production of export quality synthetic yarn. The mill based out of Indonesia owns the pride of having exported yarn to Japan, U.S.A, Middle East etc.
The mill improved its revenues and profit margins to the stage of taking over Bandung spinning mill in 2006. Lakumas aims to produce quality yarn for knitting and weaving with a total capacity of 40,000 spindles for Acrylic / Cotton production line. The organization has bagged ISO 9001:2008 certification in 2014.
Textile Spinning Mills
With a good Year on Year growth, the spinning mill required a well organized system and processes in place to understand the maintenance workflow and master it to focus on core manufacturing processes. A CMMS system automating Preventive and Corrective Maintenance workflow to ensure a complete and quick service was needed.
They wished to maintain the full service history of machinery in a cloud environment which can be retrieved whenever on need. The full service history along with documents such as user manual, warranty card etc need to be available in a single location.
The concern felt that it would be nice if the CMMS system automated few production activities such as noting down the values of critical parameters at regular intervals so that any dangers associated with the breach in desirable values can be thwarted and schedules triggered accordingly to perform corrective actions.
With large scale production the need for procuring, organizing and storing parts was felt. This was essential to ensure that there was no delay in supply of spares which is essential for a good performance on work orders.
Solutions Provided by InnoMaint
Corrective maintenance workflow ensured that no service requests fell through the cracks. This saved the day for Lakumas with quicker repairs. Even while working on scheduled PPM tasks, technician can raise a breakdown request. The system provides a provision for that. Hence the concerned stakeholders need not wait for the actual breakdown to occur.
InnoMaint is flexible to the extent that any user who is not registered with the application can raise an emergency service request by just entering his name and mobile number. Rest of the details that constitute the profile can be filled later. It is also possible for any stakeholder to raise tickets instantly by just scanning the QR code pasted on the asset.
Before dispatch, the line managers can also view the dynamic visibility of workload of the technician. There is a provision for auto-assigning tickets. However based on the current workload or non-availability of technician, the ticket shall also be re-assigned. Ticket assignments can be conveniently done from anywhere round the clock. The technician receives notification on ticket assignment via push and email notifications in InnoMaint mobile app.
The application provided detailed, comprehensive and customizable reports for arranging quick meetings and arriving at well informed decisions on maintenance. The reports could be downloaded as ‘pdf’ as well. The Dashboard provided useful metrics for tracking performance of the technician such as engagement time, first time fix rates, on-time arrival etc.
The management leveraged the Solution Bank feature of InnoMaint available to the service technicians via easy to use & user friendly mobile app. The solutions to commonly occurring issues are usually created by senior technicians and approved by Operational Manager. Fixes to common and frequently occurring issues was delivered when the technicians required it providing instant help, on the field.
InnoMaint eliminated waiting time for spares with automatic reordering upon falling below a minimum level. The opening and closing stock during each transaction will be displayed to avoid discrepancies in actual stock level and in records.
✔ 20% improvement in Turn around Time ✔ Best management of corrective maintenance ✔ Complete Service history available digitally ✔ Improved usage of resources ✔ 30% Improvement in availability of spares ✔ Ability to define unique checklist for each machine
Daifuku is a a long-standing giant in business world with inception as early as 1937. It has witnessed a very long spell of solid, organic growth over the past eight decades and continues to dominate the global business arena. It is listed, at present, in the First section of Tokyo Stock Exchange which is a great pride and honour for any organization. The employee headcount has gone past 11,000. The firm was bestowed with METI Minister’s Award for Corporate Governance of the Year recently.
Daifuku is versatile in business offering Consulting, engineering, design, manufacture, installation, and after-sales services for logistics systems and material handling equipment. It has enormous experience in manufacturing and integration of automated systems. To list a few,
Material-handling equipment company
Material handling tools
Electronics/Car wash machines
Its material handling systems find applications in Food & Beverage industry, Pharmaceutical & Cosmetics industry, Paper & Printing industry, Metal & wood industry, Transport Industry etc. Its solutions are capable of meeting the manufacturing automation and labour saving needs in any organization. With automation of maintenance operations the renowned organization has scaled the next higher level in business. Here, it is remarkable to mention Mr. Hiroshi Geshiro, President and CEO of Daifuku has recently mentioned in an interview that the company has launched a three year business plan taking into account the ever increasing need for automation with a strong emphasis to accelerate digitization.
Carrying out Preventive maintenance using conventional methods just created a mess with no effective mechanisms to trace service requests and these approaches did not fail to expose their inadequacies when the volume of maintenance work piled up. Managing spares was not easy as an organized approach was not in place to segregate spares, labeling them for unique identification, pull out immediately upon need for quick fixes etc. They lacked a proper solution for Attendance Management, Warranty management, and On site technicians management which resulted in a setback in progress of maintenance management.
Solutions Provided by InnoMaint
InnoMaint provided comprehensive maintenance solutions. It provided the ability to track the current location and the path of travel of a technician besides the information on total kilometer travelled along with an Estimated Time of Arrival. They were required to punch -in while entering a new premises and punch-out at the end of the day. This was especially useful as the technicians may work on different locations each day.
QR codes were associated with spares and assets for unique identification and instant retrieval of all data on the item, in a single simple mobile scan. The CMMS provided a provision for storing spare parts at customer location for faster dispatch.
Digitization of maintenance operations enabled recording of all data pertaining to maintenance on a centralized cloud server and quickly retrieve them on need. This enabled them to perform quick and easier audits, measure & improve the performance of technicians, drive quality & reliability throughout the organization etc. They were able to dispatch technicians after taking into account the current dynamic work load, skills of the technician & proximity to the facility.
✔ Technician location tracking & travel history for quick task allocation ✔ Attendance Tracking for ensuring prompt visit of technician to the premises. ✔ Able to track effective working hours with 5 star ratings. ✔ Made the best use of warranty of assets and spares. ✔ Line supervisors can assign tasks for onsite technicians from anywhere. ✔ Improved customer and technician based inventory management
How Digital Audits Contribute to the Success of Asset Maintenance
Significance of Audit An internal audit of the business operations carried out with reliable data will uncover details such as the history of equipment purchase, usage, breakdown, repairs, maintenance expenses, disposal, etc. A regular audit will showcase the importance of organized maintenance management and its substantial effect on impacting the production cycle and profit margins.
Role of a CMMS in simplifying audits In this analysis phase, the company analyses current maintenance practices and explores ways and means to strategize its maintenance and utility operations for good performance with seamless production cycles. An internal audit can serve as a rehearsal for an external audit. A CMMS can speed up and simplify audits, recording the maintenance data on every transaction and task digitally in centralized cloud storage.
Digitization of Audits & Maintenance The rush of day-to-day events of a business firm makes it difficult to store, gather, relate, preserve & verify the authenticity and integrity of the data. Unorganized approaches to maintenance, centered on heaps of papers & excel sheets, can complicate failure analysis defeating the purpose of conducting an audit – continuous process improvement. Many firms have started digitizing their maintenance and audit operations.
Why periodic audits? The multifaceted nature of business operations & mounting pressures to contain service expenses necessitates periodic audits. A CMMS helps you establish a baseline or benchmark for performance and compare the performance on work orders between technicians. The above processes are important objectives of an internal audit. A good CMMS can make your audits stress-free.
Enhanced transparency in operations A well-performed audit enhances the traceability of assets, transparency in operations, and records interventions in maintenance. A CMMS fosters transparent culture as it maintains a complete history of work orders from procurement to disposal.
Advantages of Digital Audits
For long-range improvement, you require an in-depth audit to sustain the process improvements, plan training requirements and empower the line supervisors and maintenance managers with crystal clear visibility into the big picture of maintenance from the comfort of a hang-out spot, home, or while on the go. A modern CMMS like Innomaint can provide you with all the above-stated capabilities to rise over all the maintenance challenges and move you closer to successful audits.
Instant report generation Simplify audits by instantly bringing up reports requested by the auditor in just a few clicks. Generate comprehensive and versatile reports in a few minutes to arrive at data-driven decisions based on audit results. You auditor can have an eagle’s view on the entire spectrum of maintenance activities sitting comfortably in a chair.
Fixed Asset Auditing InnoMaint has recently launched a new feature, “Fixed Asset Auditing.” The workflow ensures that primary assets are in the locations indicated by the sensors for safety purposes. You can assess current asset value digitally by several prevailing depreciation calculation methods. The final audit report reveals ghosts assets, damaged and unusable ones, etc.
QR-code scanning Generate and associate unique QR-codes with each tangible asset owned by the organization. You can embed comprehensive asset information in QR codes and pull out this information together through an instant QR code mobile scan. You thereby ensure completeness, accuracy, and updation of information for audit.
Embrace Digital Revolution
Many enterprises have started foreseeing the benefits of digitization and digital audits. The popularity of digital transformation of businesses is on the rise. Embrace the change for a brighter tomorrow!