workorder management software

5 Key Features For Equipment Maintenance Tracking Software 

Why equipment maintenance software?

Today’s fast-paced industrial landscape necessitates equipment management software for effective and smooth maintenance management operations.

Such software is essential to prolong equipment life, minimize sudden breakdowns, and ensure error-free asset operations. Such industrial equipment maintenance software has features that work for management, technicians, and equipment end users.

The power of maintenance automation

Machine maintenance software provides visibility into maintenance operations and helps in significant cost savings by preventive maintenance automation. It also provides workflows for condition-based and reactive maintenance to cope with breakdowns and restore normal production activities post-failure. A condition-based automation compensates for the preventive maintenance expenses in avoidable circumstances.

Here are five key features that you cannot afford to miss in equipment maintenance tracking software:

1. Multimedia Ticketing system

First, check and ascertain ease of use. Even those technicians who may not be proficient in education should be able to use the application, understand the tasks assigned to them, and update the status. Ease of use is essential to realize the full benefits of digitization.

Bringing a breakdown issue into the limelight is crucial for the success of production units, given that the production losses are exponential with time for heavy equipment. Facilitate the submission of service requests by anyone, driving accountability throughout the organization.

A clear, concise, to-the-point, and easy-to-work request earns a better and more meaningful response. It requires freedom and flexibility in expression when one may run short of words. The multimedia ticketing system empowers techs and factory workers to portray the issue as photos, videos, and voice illustrations.

Such a multimedia ticketing system helps users create service requests in around 30 seconds and reduces inspection times. Service engineers can click snaps before and after service or use video to prove the normalcy of heavy equipment post-service. It would serve as solid evidence of the fix provided.

2. Service history retrieval using QR codes

No staff can remember the service history with accurate details of spare modifications. Referring to manual registers or Excel sheets for this information is time-consuming and unreliable.

An equipment repair management software embeds the service history in unique QR codes. Upon scanning the QR code via mobile, the application produces the entire service history in proper sequence alongside digital checklists for delivering well-thought-out fixes.

The maintenance supervisors can attach priority flags, notes, manuals, user guides, circuit diagrams, etc., to the work request.

In cases where productivity would suffer, techs can deliver fixes on trial mode.

3. Maintenance reporting and analytics

Manual reporting robs the quality time of technicians and supervisors, making them unavailable for productive tasks. Let the preventive maintenance tracking software do this for you! The automated reporting is quick and free from errors.

Such heavy equipment management software lets maintenance teams continue to work offline and update comments and work status. Once the internet connectivity resumes, the application syncs with the cloud server, and automatic reporting shall continue.

The best equipment management software lets you track the ratio of preventive to corrective maintenance tasks at any moment. It provides a good idea of problematic and repeatedly failing assets, costs, Service Level Agreement(SLA) compliance for techs, compliance for each asset, compare maintenance performance of different business locations, etc., from a single glance at the Dashboard.

You should be able to track key metrics that matter the most to the custom requirements of your business, define the visualization pattern, and configure the Dashboard for each user role. You must be able to glance at the Mean Time To Repair(MTTR), Mean Time Between Failure(MTBF), labor hours, and more in a centralized manner, applying filters such as time, asset, etc.

4. Condition-based maintenance

Though preventive maintenance is advisable and highly recommended, in some cases, it may shoot up service expenses unnecessarily, especially when it comes to heavy equipment maintenance. It is possible to perform heavy equipment maintenance based on genuine needs without compromising uptime.

Seal the leaks in the operating budget with a condition-based maintenance process you can rely on. Capture temperature, pressure, vibration, and other sensor data from heavy equipment so you can define and automate condition-based monitoring schedules that the application triggers for the detection of anomalies. This approach works only for heavy equipment with hardware for predictive maintenance.

5. Versatile reports and operational data archives 

Generate data-driven reports on any maintenance aspect in a few clicks. The application generates instant reports based on the data that resides in cloud servers. It is not an exaggeration to state that data logs and reports constitute the lifeline of maintenance operations and decisions.

Let the data reside in safe and secure cloud servers rather than over spreadsheets and paper files, which are difficult to trace. In a cloud-based approach to maintenance management, you now have all your data safely stored with the best-in-class security, which accurately reflects how you’re using resources.

At a glance, you know the status of any work order and identify the reason for the delay(s) in progress, find out the approvers and the managers who closed the task, reviews, and ratings on the task, etc. You can see the whole maintenance landscape instead of being left with a vague idea.

It helps in improving safety and compliance with regulatory bodies. Internal audits also become a gentle breeze, giving organizations the confidence to face external audits.

The advantage of cloud and mobile-based EAM 

We have summarized the must-have features in modern Asset Management Software. Boost asset performance and extract the maximum value from the asset lifecycle. Embracing cloud and mobile technologies is unavoidable to keep your organization productive and efficient in the competitive world. It gives the flexibility to make random changes in a work order as per changing requirements or feedback.

Reliable customer support

Embrace digitization and save a lot of time on maintenance for productive tasks or core business operations. Enquire on the customer support options provided by the vendor. Reliable customer support can make the real difference between your tech-savvy journey and the old-fashioned operating style that keeps you struggling whenever the maintenance load increases.

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