InnoMaint helps regulatory compliance professionals ensure that maintenance standards for workforce, worksite and equipment are established and followed
- Our system enables to streamline the process of managing the incident service request and to utilize the workforce efficiently
- Mobile application is capable of raising the incident to the right personnel and to resolve the incidents by the engineers
- For any incident you can allocate multiple service engineers to attend different tasks based on area of expertise
- Configurable work order management module is integrated with incident management
- Ability to track time spent to fix defect at the field, which will be used to generate KPI of service engineer/service agency
- SLA for ticket is managed for each asset model and tracked during incident management process
- Spare parts replacement request can be raised during the incident process along with approval workflow
- Upload pictures/videos of equipment during before or after the service
- Ticket progress can be tracked by the admins using both web and mobile application