Auto Assign

Saves the time spent on assignment of Work order. The service request will be assigned to all the members in a pre-defined in  group. Track current location of technician through entire journey.

Auto assign work order

In addition to mapping assets with location & customer, SuperAdmin can now map users such as Service Technician, Account Executive, Project Coordinator to asset instances.

Whenever a breakdown ticket is raised for the asset instance the users are auto assigned for the ticket based on the asset mapping done from this screen thereby saving time for assignment of ticket. 

Account Executive will be able to attend Breakdown tickets from mobile application. You can create categories and group the team members into categories according to their skill set with a head for each group for easier and quicker assignment of tickets. 

Henceforth any ticket created shall be associated with categories & upon creation the ticket shall go to the respective head in the group & he can assign the tickets to any  member of the group.

If the auto assign option is enabled, then the ticket will be assigned to all the members in the group, at once. When one of the group member takes up the ticket it becomes disabled for the rest. 

Facility Manager as well as Customer can track the current location of service technician(preventive and breakdown) conveniently from the ‘Location’ icon at the top right of the page towards the left of Notification icon

The service engineer shall receive.

i) The reminder notification for auto assigned tickets.
ii) A copy of escalation notifications to higher authorities (for SLA violations of tickets assigned to him).

Service Engineer receives the emails for Reminder/Escalation schedules.

As a prerequisite for receiving the emails, the service engineer should have the concerned setting enabled in his session.

Additional Features

Asset Life Cycle Management

Asset Tracking with BLE/RFID/QR Code

OEE
Monitoring
Interactive Asset
Floor Plan
Procurement
Management
IoT Energy
Monitoring
Inventory
Management
Fixed Asset
Auditing
Benefits

Organization Visibility

Overall performance bench marking with KPI of assets, personnel, processes & maintenance management

Improved Maintenance Planning

Using Schedule calendar can reduce idle time and overtime with balanced & efficient PM work schedules

Measure Performance

Monitor KPI, including workforce productivity, PM compliance, downtime, overdue tickets & SLA violations

See InnoMaint Maintenance
Management System in Action

Awards & Recognitions

Real Testimonials

About Real Impact

Innomaint drives technicians, manager and support
agents. Read and watch customers have to say about the
real change they experienced.
Wonderful application. We are in the elevator business and we have been searching for an application that can cover field management and we have decide to go with innomaint due to that their team are very supportive and the
  • SENTHIL

  • General Manager
  • Vickrah Plastics
Wonderful application. We are in the elevator business and we have been searching for an application that can cover field management and we have decide to go with innomaint due to that their team are very supportive and the
  • FERDINAND

  • Maintenance Head
  • Sourcing Links Est
It was good experience intrinsically all the requirements are covered in your software
  • SUDHAKAR

  • Vice President
  • AAR Consulting & services Pvt Ltd
Innomaint provides good service. The application is associated with minimal downtime. Customer care is excellent. Everything is good.
  • LIJIN S

  • Mining & Metals
  • GemcoKati Exploration Pvt. Ltd
We hold several long-term AMC with multiple clients for our services. Preventive Maintenance, Report Generation and Ticket Assignments to Technicians are effective with Innomaint. Feature richness, ease of use and reports are the primary reasons for us to choosing Innomaint.
  • SHARAD K

  • Asst Manager Planning & Control
  • Majees Technical Services LLC
Our overall experience of the application is Good. Most of the features in the market are available. Service post-sale and customer service are good.
  • VINAYAKUMAR M

  • Manager
  • KUEHNE NAGEL LLC
Innomaint is flexible, adaptable, user friendly and cost effective. It was a good experience monitoring, measuring and managing day-to-day maintenance operations for various facilities and contracts. The web version of the platform is also easy to handle for our technicians, supervisors & engineers.
  • JOJI J

  • Asst. Manager
  • Bahwan Engineering Co.
It is a good experience until now. The user interface of the application is good. It is very reliable and efficient in managing tasks and also gives an update on daily basis.
  • ANKIT S

  • Senior Project Engineer
  • Daifuku Co., Ltd

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