End-to-End Asset Management

Our bank asset management software provides end-to-end asset management helping banks to focus on core banking and allied services.It enables asset tracking of a wide range of assets including physical infrastructure, IT systems, equipment, and facilities that gives comprehensive visibility, reduces manual effort & human error. And ensuring assets are serviced and repaired promptly throughout its lifecycle to prevent costly breakdowns or outages.

✔  Effectively manage and maintain assets
✔  Prevent costly breakdowns or outages
✔  Keep track of asset location all the time

Contract Management

Access contractor compliance statuses easily. Be informed of external technician activity with GPS location tracking updates for security concerns. It empowers bank managers to efficiently negotiate terms, monitor performance, and proactively address any deviations or non-compliance, thereby fostering stronger relationships with vendors, partners, and clients.

✔  Monitor and track contract lifecycles
✔  Minimizes legal and financial risks
✔  Maximize value across the banking ecosystem

Alerts & Notifications

Set alerts to get notified of service approvals, SLA violations, overcrowding, nearing expiry of contracts, etc and allowing bank staff to address them promptly. This streamlined approach not only minimizes downtime and costly repairs but also enhances customer satisfaction by enabling banks to proactively resolve issues before they escalate.

✔  Ensuring uninterrupted service to customers
✔  Detect and report any potential issues
✔  Maintain a high level of operational efficiency

Visitor Management

Banking asset management software incorporates visitor management functionalities to streamline the check-in and check-out processes for visitors. It allows banks to register and track visitor information, including their purpose of visit, identification details, and the employee they are scheduled to meet. This data helps in maintaining an organized record of visitors and enhances security measures.

✔  Automate the check-in and check-out processes
✔  Enhancing security measures and minimizing potential risks
✔  Improved resource allocation and overall operational efficiency

Inventory Spare Parts Management

Banks can effectively track and optimize their spare parts inventory and streamline the entire process, from procurement to maintenance, by providing real-time visibility into stock levels, automated reordering, and accurate demand forecasting.

✔  Tracks the availability of spare parts
✔  Maintain adequate stock levels while minimizing excess inventory
✔  Identify faulty or underperforming components

Service Request Management

The service request management module allows customers to submit various types of requests, such as account inquiries, transaction disputes, loan applications, or document requests, through multiple channels like online portals, mobile apps, or even in-person at branches. The software automatically captures and routes these requests to the appropriate departments or teams for review and resolution, ensuring that each request is assigned to the right personnel with the necessary expertise.

✔  Efficient handling of customer requests and inquiries
✔  Ensuring timely resolution of issues
✔  Comprehensive & centralized view of all service requests