Customer Relationship Management Software
Automate the Entire Customer Journey
and Boost Sales Process by 3X using
Innomaint CRM Software
Optimize sales & marketing process
Improve customer retention
Shorten sales cycles
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Retaining customers is less expensive and saves the effort of acquiring new customers. With a CRM System, you can implement customer retention strategies to help your business prosper.
A CRM Tool helps you improve customer experience by listening and responding to your customers better based on priorities, and accessing all records quickly.
Progress Based Targets
Set targets for the team based on stage wise deal info., month-on-month comparisons of deals created, closed, and revenue earned.
Use the organized information you have on leads to tailor & prioritize your communication with relevance to their needs.
Don’t miss out on any follow-up at the planned time with prompt notifications and reminders so that you never lose closure.
Single Click Invoices
Convert sales orders straight into clear, accurate & instant invoices in one click with a professional touch for quick and satisfactory payments.
Fact Oriented Decisions
View & download customized reports on leads, quotes, invoices, campaigns etc. for deeper insights into customer & revenue earning activities.
Keep Sales Reps Organized
Reminders and follow-up of upcoming deadlines, customer meetings, or other tasks for sales persons to stay organized, clear, and prioritized on their tasks.
Best Ever Customer Service
Integrate your CRM solution with field service management software for opening up new horizons in streamlining customer service, and sales automation, and responding to customer inquiries faster.
Smart Contact Data
Store contacts in an organized way with social handles, contact preferences, and assistant information and assign them to staff for best handling.
Greater Conversion Rates
Advance the negotiations down the sales funnel by viewing the deal status summary in a single Dashboard from home, office, or elsewhere.
Analyze, Coordinate, and Tweak
campaigns to attract customers
Create, store and access contacts with lead source information, social handles and all information needed to convert them as leads, if not.
Organize and manage contacts effectively
Streamline sales and customer service processes
Manage Centralized Database
Real-time insights on lead status in a few clicks including all associated open and closed meetings, calls, tasks, campaigns, notes etc., in a single place.
Prioritize and manage leads effectively
Build long-term relationships with leads
Increase conversion rates
Create a virtually unlimited number of accounts in centralized cloud storage using bulk upload from excel sheets and trace all recent activities with 24×7 access.
Create and manage customer accounts
Analyze customer data and behavior
Single view of a customer with just a few clicks
Sales Order Management
Add products to sale order with tax, discount information; duplicate the orders; associate addresses and convert them in a single click into invoices.
Eliminating the need for manual intervention
Quickly process and fulfill customer orders
Visibility into the entire sales order process
Centralized Calendar View
Get an aerial view of the sales, marketing and support activities scheduled for the day, week, and month with timestamp.
Stay organized and focused on their goals.
Easier to keep track of deadlines
Improve communication and coordination within the team
Bulk upload leads and deals details from excel sheets to the cloud based application for quick migration and view logs on success status.
Help ensure data accuracy and consistency
Reducing the risk of errors
Manage large volumes of data
View Best Statistics
View top leads closed and big deals lost for the month, high value deals open for the month & top 20 best deals closed so far, overdue tasks etc.
Identify areas of success and improvement
Help businesses make more informed decisions
Optimize your sales and marketing strategies
You can use built-in sale order, quote & invoice templates for quicker communication with the prospect.
Avoid the hassle of recreating the same document
Speed up documentation process
Ensures overall quality of the document
Scale up your business through
smooth team efforts
Frequently Asked Questions
Is CRM essential for a small business?
CRMs help increase the profitability of small businesses by capturing more leads and increasing customer acquisition and retention rates. It automates sales and marketing activities to keep the focus on the sales and customer support journey.
Why automate sales, marketing, and customer support?
If you carry out promotion and sales activities as you do now, you may contact the same prospect repeatedly in a pointless manner. There will be gaps in the updation of knowledge on lead status in sales cycles. It complicates personalized and effective campaigns. You will have no means to infer customer behavior and satisfaction.
How can a CRM system help to improve customer data accuracy?
People change phone numbers and email ids. A CRM ensures that these changes do not impact your campaigns by making such key fields mandatory, accurate, and complete without data duplication. It is tedious using a database or excel sheets.
How user-friendly is a CRM system?
An user-friendly CRM displays only useful and relevant data in the Dashboard. It allows smooth navigation across screens and provides a clear contact card- all information about a prospect.
What types of reports can be generated with a CRM system?
It empowers business heads with leads reports, invoice reports, sales order reports, campaign reports, quotation reports, etc., to reshape the sales, marketing campaigns and improve customer support.