Customer Satisfaction Increases More Than 70% When Service Technician Resolves The Issue At First Time
Mobile App for customer and service engineer for quick communication
Significant increase in First Time Fix Rate
Quick retrieval of asset details by checking in with QR code
Customers can track the technicians who are on the way to their premises.
Barriers on ticket communication lifted with clear illustration of issue by photos/videos.
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To stay current in the fast paced digital world, the maintenance service providers have to embrace and adopt new technologies. Our advanced solutions make field service business organized bringing forth the power of teamwork in a distributed remote work environment with enormous capability of mobile app for effective team collaboration & quickest outreach.
Monitor, Measure & Manage Your Field Service Technicians, Assets Using Innomaint FSM Software that Smartens Day to Day Operations.
Gain complete visibility of entire field service maintenance realm to ensure operational consistency.
Introducing Innomaint AI based Field service management Software that
caters all your field service business requirements.
Mange your service business easily:
Tight grip on Technicians
Admin can track the movements of technicians all the way through the work order.
Reuse of knowledge of seniors
The knowledge of skillful technicians can be captured in the system as solution bank and made instantly available to field technicians at work.
Easy retrieval of Work Order
Upon scanning the QR code, service technician can view the Work Order, tasks assigned to him quickly.
Customer & Technician Feedback
Technicians feedback is also recorded for knowing two sides of the same icon.
Easier asset identification
The detailed location hierarchy makes it easy for the service engineer to identify the asset mentioned in the ticket.
Quickly recover R.O.I
Quickly recover R.O.I with increased automation of work orders & cost effectiveness of Innomaint.
Want To Manage Your WorkOrder Smartly?
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Get real time GEO Location Tracking for a close follow up with the field force technicians and take smart decisions for scheduling the next job
Advanced Multilocation Management helps you improve field service operations across business locations
SLAs, Reminders & Escalations Service Level Agreements can be defined for each stage of the ticket, reminder and escalation alerts can be triggered upon violations
Stock alert for spare parts inventory At the end of each transaction on spare parts the closing stock alert is given.
PPM task reports and Breakdown ticket reports shall automatically be mailed to the customer as ‘Pdf’ files
Powerful KPI Reports Variety of reports provide you valuable insights that help in informed decision making
Additional Features
ASSET LIFE CYCLE MANAGEMENT
ASSET TRACKING WITH BLE / RFID / QR CODE
OEE MONITORING
INTERACTIVE ASSET FLOOR PLAN
PROCUREMENT MANAGEMENT
IoT ENERGY MONITORING
INVENTORY MANAGEMENT
FIXED ASSET AUDITING
Additional Features
We’re trusted by hundreds of clients across industry verticals
Frequently Asked Questions
Why do we need field service management software?
Our field force automation software streamlines the maintenance and repair processes, improving the efficiency of maintenance and repair processes, reducing costs, and improving productivity.
Does the software have a mobile app for technicians to use in the field?
Yes, Our FSM software solution offers an Android & iOS mobile app for technicians to use in the field.
Does the software offer integrations with other tools and systems that you use?
Our FSM solutions offer integrations with other tools and systems, such as CRM software and accounting systems. This can help streamline processes and improve efficiency.
Does Innomaint provide any post-implementation training for users?
We offer free training to help users configure and use the application quickly and easily for one month. Customers can avail of additional training upon payment.
Does the software have any security measures in place to protect customer data?
Our solutions typically have security measures to provide cent percent protection to our customer data. They include measures such as encryption, secure servers, and access controls.
Can I track the technician's location via mobile?
Yes. Field managers and customers can track the technician’s current location, route taken, and mileage through our mobile application.
Real Testimonials
About Real Impact
ASSET LIFE CYCLE MANAGEMENT
acquisition, tagging, tracking, periodic
maintenance to disposal.
The process by which an organization keeps up the profitability of its asset, at its maximum, for the entire life cycle of the asset is known
as Asset Life Cycle Management.
✔ Keeps a check on maintenance cost
✔ Enables you stick to your budget
✔ 2x data transfer and communication speeds
✔ Robust and precise indoor tracking
✔ Helps you uncover the reason for under performance
✔ Establish quantifiable performance benchmarks
Simplify complex floor layouts with clear instructions in-house for contracted technicians and new technicians with zoom in and zoom out capabilities.
✔ Enable technicians to quickly find the assets in a complex set-up
✔ Trigger schedules for multiple assets from a single site map
✔ Ensure many assets do not simultaneously pull out from production cycles
Our integrated web portal makes your online purchases easy by combining a vendor portal and an e-procurement software for quick interaction with the supplier.
✔ Ability to check out competitive vendors quickly
✔ Create Quote requests and view related reports in one place
✔ Study patterns for a facility, as a whole, or for individual tenants
✔ Ensure many assets do not simultaneously pull out from production cycles
✔ Maintain the right balance between overstocking and shortage
✔ Acquire the right stock at right time with minimum reorder alerts
✔ Ensure the safety of assets and they are put to desired use
✔ Automate physical audits to a greater extent using digital tools